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Peace Love Productions Royalty Free Loops and Samples

CUSTOMER SUPPORT

Welcome to the PLP support page.

PLP IS UNDER MAINTENANCE AT THE MOMENT.
PLEASE BUY FROM OUR DISTRIBUTOR
www.soundtrackloops.com

If you do not find an answer to your question please feel free to contact via email.

435 N Lasalle Chicago Il 60622

WOULD YOU LIKE TO GET YOUR ORDER SENT TO YOU ON CD? QUESTIONS OR COMMENTS? EMAIL PLP  --->

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PLP accepts all major credit card transactions through the Paypal Secure Payment System. eChecks are also accepted through Paypal but take 3-4 business days to clear.

Q) Where do I log in to access my Producer's Vault account?
A) http://plpdownloads.tradebit.com/groups.php

Q) The Apple .sitx file doesn't open or just looks like a bunch of text.
A) Some of our earlier releases for Apple were packed using Stuffit, it's like Winzip. You'll need this free program to unzip them nstuffit-exp-12.0.1.dmg

Q) Where do I download the Rex Data Sheets for Tempo and Key information?
A) Click here http://www.peaceloveproductions.com/plp-rex-datasheets.zip Rex Data Sheets include tempo and key information for all Pro download .rx2 format files.

Q) Download link never sent. Where are my loops?
A) Some spam filters and email programs will move the email into a bulk folder or delete. You can get your links at any time here: CLICK HERE You will need your Paypal email address and the Paypal product ID number located on the Paypal receipt. Email us if you are still having problems.

Q) Do you accept Postal Money Orders, Cash Orders, and Personal Checks?
A) Please contact us with your order, shipping address, name, and telephone number and we will contact you with the address to send payment to.

Q) Do you mail CDs?
A) Yes we do mail CDs upon request. Place your order like usual using our shopping cart and then email Jason Donnelly to close the order.

Q) I didn't receive an order confirmation, what should I do?
A) Your order has been received but PLEASE feel free to contact us to confirm. --->

Q) It's been over 24 hours and I didn't receive my download yet, what should I do?
A) Don't Panic! PLP is only a two man operation, please keep that in mind. This is how we keep our prices so low. Contact us via email if you haven't received your order. --->

Q) Do your rex (Recycle files) files provide key and tempo information?
A) Yes. This is a new feature. There is a data sheet for every Recycled loop collection. Email me if you don't have one and I'll email it to you.

Q) I am receiving email from your company and wish to be removed, what should I do?
A) Use the "remove/subscribe" form to the left of this page.

Q) Maybe I use the free loops from your site for my music projects?
A)
Yes.  Click here to view our policies and licensing agreements.

Monthly Free Loops From Peace Love Productions - Terms Of Use.

You (the end user) must provide Peace Love Productions with your current email address In ordered to use the monthly 20 free loops downloaded from www.peaceloveproductions.com and www.tradebit.com. You must also verify that you are receiving PLP newsletters. These requirements must be met to become a licensed user of PLP's free loop packs. As a licensed user you are granted the rights to create your own original compositions with PLP's royalty free loops and samples. Audio, video, and web based media productions are acceptable. You may post your works for public display on sites such as Youtube and Vimeo. You may sell and distribute the media formed with this content, royalty free. You may NOT sell this content or distribute it in its original form as music loops and samples.You may not upload PLP loops to another website as loops and samples.This content is intended to be used in conjunction with music and video based production software. Music production credits to Peace Love Productions www.plploops.com is greatly appreciated but not necessary. Please feel free to contact us if you have any questions pertaining to your rights and the use of these loops and samples. Download the official document here (Youtube etc)

Jason Donnelly - Content Manager

Peace Love Productions 435 N Lasalle Chicago IL 60622 USA

 

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